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| Standard Policies |
| Scheduling All scheduling is done via email exclusively. This gives me a time stamp for requests and a trail to follow if/when conflicts arise. Please request only open dates and times reflected in the schedule. Lesson Verification Please review the online schedule prior to each lessons and/or after scheduling lessons. As much as possible communicate through email and avoid the cell number unless it's an emergency. Texting from swim meets is encouraged ! Payment Policy All instruction is to be prepaid. There are discounts for prepaid packages of 3 or 5 lessons. Single sessions are full price. Tuition Page. Cancellations Emergencies arise - so when life happens, we need to adjust. However please make every effort to flag me as early as possible. I will call and write you if/when there is any problem with meeting as well. Inclement Weather Policy We are unable to hold lessons if there is lightening or thunder within the area of the pool. We must wait a minimum of 20 minutes after the last sound of thunder or flash of lightening before resuming instruction. I will make my best effort to call all participants if it is known ahead of time that a lesson will be cancelled. But of course I need a reach number for you on file. Please input contact information into our database by clicking here. |
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